How long does it take to train the agent?
Our intuitive platform allows you to train your agent in minutes, not hours. There are many ways to train your agent, and there is something for beginners to experts.
How many scenarios can I create?
As of right now, there are no limits to the number of scenarios or references you can create.
Do you have templates?
Yes, we have interactive templates that you can use to get started quickly. These interactive templates let you create workflows curated for your specific business.
Can you make agents have different personas?
Yes, you can prompt the AI agent with instructions to act as different personas. You can give the agent a personality, tell it to follow a script or even do role play.
Can I integrate echowin with my CRM?
Yes, echowin supports integration with over 6000+ business applications including all major CRM systems. You can also use webhooks for advanced integrations.
Can I make outbound calls?
No, echowin specializes in handling inbound phone calls, and does not support outbound calls other than from incoming calls.
Can your agent follow a script?
Yes, echowin agents can follow scripts via instructions. You can give examples or rules to follow, and the agent will follow them.
How long does it take to activate my account?
All accounts are activated instantly, including the local phone number you pick during the signup process. You can start using echowin right away.
Can I port my existing phone number?
Yes, we support number porting from all major carriers. We even support fastport for supported carriers allowing you bring your number to echowin quickly.
Can I bring my own phone number?
You can either port your number to echowin, or just forward it to the echowin number included with your account. You can also use echowin to handle calls if you do not pick up the phone.
Can I use this as a sales training agent?
Absolutely! You can quickly train your agent and provide high level guidance to the echowin agent to drive the interactions during the sales training process. Your agent will also provide summaries of each training session.
Can I get the transcripts emailed to me after every call?
Yes, you can get the transcripts emailed to you after every call. The email also contains a summary of the call which can provide meaningful insights into the call.