Driven by a vision to harness generative AI models for enhancing business communication, especially in small enterprises like his mother's, Kaushal Subedi identified a significant gap in the accessibility of advanced AI technologies for such businesses. This vision resonated with the other co-founders, who were equally inspired by the opportunity to democratize AI technology. Together, they embarked on a journey filled with challenges and innovations, leading to the development of an AI voice agent prototype aimed at automating and streamlining workflows. Their collaborative efforts bore fruit in 2022 with the launch of echowin, a platform that symbolized not just technological advancement but also empowerment and hope for businesses of all sizes.
As echowin grew, the team expanded, continuously refining the platform's capabilities to be more sophisticated yet accessible. This AI-powered platform has revolutionized customer service by enabling round-the-clock interaction and intelligent call management. By making advanced AI technology accessible to a diverse range of businesses, from local shops to large corporations, echowin has not only marked a milestone in technological innovation but also in breaking down barriers, ensuring AI is a partner for everyone in the new era of business communication.