Due to popular demand, we are launching the ability to make outbound calls to your customers. Combine the power of echowin with the ability to reach out to your customers.
Our next generation conversational AI engine powering your agents. New capabilities like better interruptions, human like conversational flow, required interactions, better performance in noisy environments and more.
Powerful conversational AI engine powering your agents. Re-engineered ground up, focused on functionality and usability for business use cases.
Enforces strict policy so that your agent only answers based on what you train. This ensures high accurancy of responses for agents used in critical scenarios.
Our proprietary knowledge retrieval system uses unique optimization techniques to allow your AI agent to respond with the most accurate information.
echowin understands your callers just like you would, with the power of generative AI models like gpt-4-turbo, gpt-4o, claude-3-opus and more.
Use the power of echowin in your own applications. Get access to our API to build your own integrations and applications.
Go through our simple AI powered wizard that will understand your use case and help you build the agent for your specific needs.
Use custom system instruction prompt to guide your agent just the way you like. You can even give personalities.
echowin will learn about your business directly from your website, and use that to improve your customer's experience.
Upload documents about your business to effectively train your agent using their contents.
Get access to easy to use management portal that lets you monitor and train your system easily. Responsive design lets you use it on any device including your phone.
Test your scenarios in our virtual chat based playground before deploying them to your callers.
Powerful drag and drop builder that let's you connect different tools like sending emails, text messages, asking questions etc. to create powerful workflows that your AI agent can run over the phone.
Use ready made interactive templates hand picked for specific businesses to get started quickly.
Talk to your own personal AI solution developer that will understand your use case and builds workflows for you, automatically.
Plan different responses for different times of the day. Customize call handling to match your business hours.
Doesn't matter if it's your sales pipeline or pizza delivery status, stage tracking in echowin has you covered.
Manage your contacts and their details, along with notes, lead stage tracking etc. Your agent can magically update your CRM based on the call.
Manage multiple teams and their scenarios from a single account. Invite your team members.
Built in contact management to keep track of your callers and their details.
Never miss an important contact. echowin auto-adds new callers to your contacts, complete with caller ID and details.
Block unwanted callers from reaching you. echowin will automatically block known spam callers.
Smart call monitoring system that detects calls that were made to waste your time (robocalls, silent calls that do not hang up etc.) and automatically ends them.
Your callers will be transferred to the appropriate department, person or other type of group based on their intent. Say goodbye to pressing 4 for sales.
Transfer your callers to the location closest to them by asking them for their location and automatically matching them to the closest location.
Handle end to end scheduling with Google Calendar integration. Let your callers book appointments with you.
Send your callers important information like website links, addresses, scheduling links etc via text messages dynamically.
Choose a new number, port your existing one, or forward your calls to us. Regardless of your carrier, we ensure a seamless setup.
Eliminate hold times with our capability to handle multiple simultaneous calls, amplifying customer satisfaction.
Send and receive data from your echowin system to your other systems using webhooks.
Integrate with your favorite apps and services with Zapier to automate your workflows and boost productivity.
Get a sentiment analysis of your calls including stats on if the callers are happy, sad, angry etc. Understand how your callers are feeling and improve your customer experience.
Have actionable insights like 'Your callers were mostly interested in product X this week' delivered directly to your inbox. Find patterns and improve your business.
Get key insights and summary of your calls after they are completed. Use this to monitor your calls, train your agent and improve your customer experience.
Get detailed logs of your calls, including the caller's phone number, duration, and more.
Gain valuable insights into your call data with our analytics dashboard. Understand your callers better and make informed decisions.
Get real time transcripts of your calls as they happen. Use this to monitor your calls, train your agent and improve your customer experience.
Get transcripts and summaries of your calls emailed to you, as soon as they are completed.
Our novel technology ensures your AI agent accurately understands rare and hard to pronounce names of businesses or callers.
Our new language engine allowing your callers to speak in any language and your agent to respond in any language.
Your callers will hear high definition crystal clear audio, thanks to our HD audio support. Only available on select carriers.
Teach your agent to listen for specific keywords and respond accordingly. Great for understanding proprietary names, unique keywords and uncommon abbreviations.
Pick from over 25+ AI powered voices for your agent. Match the voice to your brand’s identity and enhance your customer’s call experience.
Adjust the speed of your agent's voice to match your brand's identity and enhance your customer's call experience.
Our infrastructure auto scales based on demand and can handle large spikes in call volume without any issues. We also have multiple layers of fault tolerance and redundancy.
Our self serve platform lets you scale your business without any intervention from us. You can get up and running in minutes.
With our 24/7 answering service, be assured that your customers are always heard, and never missed.
Increased
Faster
[ Codename Dhaulagiri ]
Experience effortless call management with echowin's live transcripts. Track your conversations in real time via our intuitive client portal that also works on mobile devices, always staying in tune with your client's needs and concerns. Stay updated, stay ahead.
Unlimited Integration
Personalized Responses
Workflow Automation
Insightful Analytics
Diverse Industry Applications
Artificial Intelligence
$29.99/month
Platform: $29.99/mo
Usage: $0.00/mo
First 100 minutes free!
$3537.60/month
Estimated cost of hiring human agents to answer calls.
The human cost estimate factors in salaries, benefits, training, management overhead, and scalability challenges. As call volume increases, so does the complexity of managing a larger team, leading to higher costs. echowin eliminates these issues with its AI-powered system, providing consistent quality and instant scalability at a fraction of the cost. Plus, echowin operates 24/7 without overtime or shift differentials!