Can I change my hangup greeting?
Yes, you can change the hangup greeting as you desire. Simply add that to your 'training instructions' within agent training in plain english. For example, on the training instructions you could add "Upon finishing the conversation, say 'goodbye and have a good one' ".
This could also be a place to remind people of your offerings, limited time deals, updates etc.
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As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.
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