Yes, you can add more than one team in a single account. This allows you to manage multiple teams under single account. Very soon, we are also launching multiple agents under single account that way you have various agents with their own training and personas to handle customer service for various departments and branches. To stay informed about our latest developments, offerings and features please subscribe to our newsletter and follow us on our social media channels.
As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.