Can your agent follow a script?

Yes, you can have the agent follow a script and predefined workflow to take the callers through a specific journey that you desire. You can add logic and branches along this workflow. You have the option to make any scenario a default scenario, where every time the call rings, your agent will follow the steps in the scenario and follow the logic and branches based on caller’s responses.

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Future Ready AI Call Answering

Artificial Intelligence is evolving at a rapid pace. echowin is a platform that allows you to utilize all the latest advancements in AI to create business value. Automate your workflows and teleport your business into the future, today.

Custom Workflows

Advanced Integrations

State of the Art AI Models

Featured At

59.8%

Increased

Productivity

72.3%

Faster

Call Resolution

82%

Reduced

Expenses

As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.

Elliott Lipinsky

Law Offices Of Elliott Owen Lipinsky

Attorney For Selma and Montgomery, Alabama