Can the AI gather information to send it to an email?

Yes, you can have the agent email you the summary of each call, and the information that is collected during a scenario that you designed. With this, you have the ability to prioritize important information, high stake clients and details of their inquiries. You can send different information to different team members such as sales inquiries to sales teams and maintenance requests to maintenance teams and so forth dynamically.

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As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.

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