Can you customize agent personalities?

Certainly! You can configure your agent to adopt personas that align with your business needs. By utilizing the ‘Instructions’ feature within the Agent ‘Home’ section of the platform, you can provide high-level guidance to your agent, including defining their personas during customer interactions. For example, you could instruct your agent to "be polite and professional while talking to customers" or "be concise in responses."

Get A Personalized Consultation
We are always here to answer any questions you may have.
Schedule a call with us!
echowin Dashboard
Austin Startup Week
South By Southwest
TGND
Featured At

59.8%

Increased

Productivity

72.3%

Faster

Call Resolution

82%

Reduced
Expenses
As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.
Elliott Lipinsky
Law Offices Of Elliott Owen Lipinsky
Attorney For Selma and Montgomery, Alabama

Trusted By Thousands Of Businesses Worldwide

Law Firms & Attorneys
Hospitality & Hotels
SMB's & Local Businesses
eCommerce
Digital Media Agencies
Internet Service Providers
Education & University Systems
Real Estate & Property Management
echowin Phone Screenshot
OpenAI
Google Cloud
Telnyx
Microsoft
Official Partners