Can you customize agent personalities?

Certainly! You can configure your agent to adopt personas that align with your business needs. By utilizing the ‘Instructions’ feature within the Agent ‘Home’ section of the platform, you can provide high-level guidance to your agent, including defining their personas during customer interactions. For example, you could instruct your agent to "be polite and professional while talking to customers" or "be concise in responses."

Get A Personalized Consultation

We are always here to answer any questions you may have.
Schedule a call with us!

Email Support

Future Ready AI Call Answering

Artificial Intelligence is evolving at a rapid pace. echowin is a platform that allows you to utilize all the latest advancements in AI to create business value. Automate your workflows and teleport your business into the future, today.

Custom Workflows

Advanced Integrations

State of the Art AI Models

Featured In

As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.

Our Partners