Yes, you can test your agent without making a call. We have designed a ‘Chat’ section that you can access by clicking on your agent. You can either text or voice chat with your agent.
This tool allows you to quickly test your agent’s responses and reactions to various call scenarios.
As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.