Does this work for texting?
Customers can’t reach your echowin agent via text yet, but we are in the process of expanding to text, WhatsApp, and other communication channels. Currently, you can launch your agent on phone, web chat, and Discord channels.
However, you can configure your echowin agent to send outbound texts (such as links, forms, confirmations, etc.) to callers when relevant. Additionally, you can set up your agent to send you text messages with summaries of calls, specific customer inquiries, and more.
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As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.
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