Customers can’t reach your echowin agent via text yet. We are in the process of expanding to text, chat, whatsapp and other mediums. However, you can configure your echowin agent to send outbound text (links, forms, confirmations etc.) to callers when relevant. You can also configure your agent to send you text messages with a summary of calls, specific customer inquiries etc. To stay informed about our latest developments, offerings and features please subscribe to our newsletter and follow us on our social media channels.
59.8%
Increased
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