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  • Pricing
  • Platform
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Revolutionize Your eCommerce

Empower your online store with AI-driven customer support.

24/7 Availability
Instant Responses
Scalable Solutions
AI Virtual Agent
Before
After

AI-Powered eCommerce Support

Enhance your eCommerce operations with AI that delivers seamless customer interactions and boosts satisfaction.

🕒

24/7 Support

Never miss a customer query with round-the-clock AI assistance.

⚡

Instant Responses

Provide immediate answers to customer questions, enhancing their shopping experience.

📈

Scalable Solutions

Effortlessly handle peak shopping seasons with AI scalability.

🎨

Brand Consistency

Maintain your brand's unique voice across all customer interactions.

AI

Efficiency

Boost productivity

AI vs. Traditional eCommerce Support

⏱️Response Time

AI eCommerce Support

Instant replies ⚡

Human Support Team

Delayed responses ⏳

📈Scalability

AI eCommerce Support

Unlimited capacity 🚀

Human Support Team

Limited capacity 🚫

🌜Availability

AI eCommerce Support

24/7 online 🌐

Human Support Team

Business hours only 🕒

🔄Consistency

AI eCommerce Support

Uniform service 🔄

Human Support Team

Variable quality 🎭

Voices of Success

We've seen a 5X increase in customer appointments with AI-powered phone agents.

Jiffy Lube

Sean Porcher

Jiffy Lube, Central California, USA

echowin has revolutionized our parking company. Our AI assistant, Terry, now handles inquiries, freeing up our admin staff for critical tasks.

Tylar Miller

Shoreline Parking, Myrtle Beach, SC

Video Testimonial from echowin Customer video testimonial

echowin is transforming how Swift-Net.ca engages with technology, making it more intuitive and accessible for our valued customers.

Swift-Net.ca (ISP)

Darren Elder

Swift-Net.ca (ISP), Alberta & Saskatchewan

Video Testimonial from echowin Customer video testimonial

As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.

Elliott Lipinsky

Law Offices Of Elliott Owen Lipinsky, Selma and Montgomery, Alabama

ech
win

Simple, Transparent Pricing

Flexible plans designed to scale with your business. Choose the perfect option that aligns with your growth and communication needs.

Calculate Your AI Savings

See how much you can save by switching to echowin

20 credits per minute

01,00012,000
Monthly usage
100 minutes
Average small business uses 500-1,000 minutes/month

3 credits per message

01,00010,000
Monthly usage
100 messages
Average small business uses 300-800 messages/month
Total Monthly Savings
$3,622
Cost Reduction
94%

Traditional Staffing

Monthly Cost
$3,872
1 person at $22/hour
176 working hours per month
4000 minutes capacity per person

Traditional Challenges

  • Limited to business hours
  • High turnover & training costs
  • Scaling requires significant investment
  • Inconsistent quality of service
  • Language & accent limitations
  • Compliance & security risks
  • Manual documentation & follow-up
  • Staff availability limitations and coverage issues

AI-Powered Solution

Monthly Cost
$250
Pro Plan
Base Plan Cost$250
Additional Usage$0
Total$250

AI Advantages

  • 24/7 Availability - No Overtime Costs
  • Instant Scalability - Handle Peak Volumes
  • Consistent Quality - Every Interaction
  • No Hiring, Training or HR Headaches

Free forever to build, only pick a plan when you deploy. No credit card required.

Everything You Need in One Platform

Parallel Calls
24/7 Availability
30+ Languages
Agentic AI
Built-in CRM
7000+ Integrations
Google Calendar
Auto Lead Capture
Stage Tracking
Custom Phone Number
Sentiment Analysis
Email Summaries
Live Transcription
Transfer Transcripts
Website Learning
Document Training
Knowledge Engine
Training Suggestions
Website Chat
Discord Bot
Smart Call Routing
Spam Blocking
Call Recording
Enterprise Security

sandbox

$0/month
Free forever
* No credit card required

starter

$50$42*/month
Save $96 annually
*billed annually
Most Popular

pro

$250$209*/month
Save $492 annually
*billed annually

ultra

$500$417*/month
Save $996 annually
*billed annually
Monthly Credits
500 credits
Can be used as either:
25 voice minutes
~165+ chat responses
2,000 credits
Can be used as either:
100 voice minutes
~650+ chat responses
20,000 credits
Can be used as either:
1,000 voice minutes
~ 6,650+ chat responses
50,000 credits
Can be used as either:
2,500 voice minutes
~ 16,650+ chat responses
Additional Minutes
20 credits/min
20 credits/min
20 credits/min
20 credits/min
Whiteglove Onboarding
$
$1000
$1000Free
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

 
 
 
 
Low Latency Engine
Multi-Language Support
30+
30+
30+
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

 
 
 
 
Phone Number
Not included
1 included ( or )
1 included ( or )
1 included ( or )
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

 
 
 
 
Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

 
 
 
 
AI Agents
1
1
5
20
Workflows
Unlimited
Unlimited
Unlimited
Unlimited
Team Members
5
10
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

 
 
 
 
Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

 
 
 
 
Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

 
 
 
 
Support Level
Regular
Regular
Regular
Priority

sandbox

$0/month
Free forever
* No credit card required
Monthly Credits
500 credits
Can be used as either:
25 voice minutes
~165+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone NumberNot included
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
1
Workflows
Unlimited
Team Members
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular

starter

$50$42*/month
Save $96 annually
*billed annually
Monthly Credits
2,000 credits
Can be used as either:
100 voice minutes
~650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
1
Workflows
Unlimited
Team Members
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular
Most Popular

pro

$250$209*/month
Save $492 annually
*billed annually
Monthly Credits
20,000 credits
Can be used as either:
1,000 voice minutes
~ 6,650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
5
Workflows
Unlimited
Team Members
5
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular

ultra

$500$417*/month
Save $996 annually
*billed annually
Monthly Credits
50,000 credits
Can be used as either:
2,500 voice minutes
~ 16,650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
20
Workflows
Unlimited
Team Members
10
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelPriority

Additional credits available for purchase. $1 = 100 Credits. Autopay and usage alerts are available in the portal. You will receive 10 credits back per minute for the duration of transferred portion of a call when applicable.

*

The free Sandbox Plan includes 500 initial credits for testing and development. Deployment capabilities require an upgrade.Start for free

Frequently Asked Questions

How does AI improve customer support?

Can AI handle complex queries?

Is it easy to integrate with my existing platform?

How customizable is the AI?

Ready to Elevate Your eCommerce?

Join the future of online retail with AI-powered support.

🚀

Boost Efficiency

Streamline operations with AI-driven processes.

🌐

Enhance Availability

📈

Scale Seamlessly

Start Your AI Journey Today

Experience the transformation with our AI-powered solutions.

No credit card required for the trial.

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• Built and refined in Boulder, Austin and Kathmandu.