Q: How did echowin start?

The idea for echowin was sparked when our CEO, Kaushal Subedi, saw his mother struggle to manage phone calls at her small business. Realizing the potential of AI to solve this problem, he teamed up with co-founders Ashish Ghimire and Aayush Lamichhane to create a platform that provides businesses access to the latest advancements in AI without the complexity.

Q: What makes echowin different?

Unlike generic solutions, echowin offers a no-code platform with customizable tools that allow businesses to model and automate their existing workflows. Our Orchestra V3 AI engine seamlessly fuses the power of generative AI with flow-based control. We integrate with 7000+ business applications via Zapier and support custom integrations through HTTP REST API and webhooks.

Q: What are the core features of echowin?

echowin features include 35+ HD ultra-realistic voices, 30+ language support with instant switching, smart knowledge retrieval, a powerful scenario builder, built-in intelligent CRM, inbound and outbound calling, web chat, smart call transfers, real-time transcription, call summaries, sentiment analysis, and seamless calendar integrations for appointment scheduling.

Q: What industries can benefit from echowin?

echowin serves a wide range of industries including healthcare (HIPAA compliant with BAA available), law firms, property management, real estate, retail, beauty salons, automotive, energy, and more. Our platform is trusted by 120+ medical practices for HIPAA-compliant patient communications.

Q: How easy is it to set up echowin for my business?

Setting up echowin is straightforward, usually taking less than 15 minutes. Our no-code builder lets you create AI agents using plain English instructions—no programming required. You'll be guided through an intelligent onboarding process, and our team is available to assist at every step.

Q: What are the pricing plans for echowin?

We offer a Free Sandbox plan with $5 in credits to test with real calls, plus a base echowin plan at $49.99/month that includes 100 minutes and all features. Additional minute tiers are available for higher volume needs at discounted per-minute rates. We also offer white-label solutions and custom enterprise pricing.

Q: Does echowin have integrations with business apps?

Yes, echowin integrates with 7000+ business applications through Zapier and supports custom integrations via HTTP REST API and webhooks. We connect with popular CRMs, calendar systems, EMR/EHR platforms, payment processors, and project management tools—ensuring seamless connectivity with your existing systems.

Q: How does echowin ensure the quality of AI interactions?

Our Orchestra V3 AI engine orchestrates multiple large language models to provide robust, natural conversations with ultra-low latency (<750ms response times). We offer 35+ HD voices, live transcripts, call recordings, sentiment analysis, and a virtual playground for testing scenarios before deployment.

Question 1

What is echowin?

Accepted Answer

echowin is an all-in-one AI voice agent and workflow automation platform designed to help businesses of all sizes automate their phone calls and customer communications. Our platform handles both inbound and outbound calls, web chat, and WhatsApp—providing an end-to-end business automation solution from the phone number to the CRM.

Question 2

How does echowin benefit my business?

Accepted Answer

echowin saves time, lowers expenses, delights customers, and provides better visibility into your communication data. Our AI voice agents deliver ultra-low latency responses (<750ms), 24/7 availability, no hold times, and support for 30+ languages—ensuring your customers get fast, natural conversations any time they call.

Question 3

How did echowin start?

Accepted Answer

The idea for echowin was sparked when our CEO, Kaushal Subedi, saw his mother struggle to manage phone calls at her small business. Realizing the potential of AI to solve this problem, he teamed up with co-founders Ashish Ghimire and Aayush Lamichhane to create a platform that provides businesses access to the latest advancements in AI without the complexity.

Question 4

What makes echowin different?

Accepted Answer

Unlike generic solutions, echowin offers a no-code platform with customizable tools that allow businesses to model and automate their existing workflows. Our Orchestra V3 AI engine seamlessly fuses the power of generative AI with flow-based control. We integrate with 7000+ business applications via Zapier and support custom integrations through HTTP REST API and webhooks.

Question 5

What are the core features of echowin?

Accepted Answer

echowin features include 35+ HD ultra-realistic voices, 30+ language support with instant switching, smart knowledge retrieval, a powerful scenario builder, built-in intelligent CRM, inbound and outbound calling, web chat, smart call transfers, real-time transcription, call summaries, sentiment analysis, and seamless calendar integrations for appointment scheduling.

Question 6

What industries can benefit from echowin?

Accepted Answer

echowin serves a wide range of industries including healthcare (HIPAA compliant with BAA available), law firms, property management, real estate, retail, beauty salons, automotive, energy, and more. Our platform is trusted by 120+ medical practices for HIPAA-compliant patient communications.

Question 7

How easy is it to set up echowin for my business?

Accepted Answer

Setting up echowin is straightforward, usually taking less than 15 minutes. Our no-code builder lets you create AI agents using plain English instructions—no programming required. You'll be guided through an intelligent onboarding process, and our team is available to assist at every step.

Question 8

What are the pricing plans for echowin?

Accepted Answer

We offer a Free Sandbox plan with $5 in credits to test with real calls, plus a base echowin plan at $49.99/month that includes 100 minutes and all features. Additional minute tiers are available for higher volume needs at discounted per-minute rates. We also offer white-label solutions and custom enterprise pricing.

Question 9

Does echowin have integrations with business apps?

Accepted Answer

Yes, echowin integrates with 7000+ business applications through Zapier and supports custom integrations via HTTP REST API and webhooks. We connect with popular CRMs, calendar systems, EMR/EHR platforms, payment processors, and project management tools—ensuring seamless connectivity with your existing systems.

Question 10

How does echowin ensure the quality of AI interactions?

Accepted Answer

Our Orchestra V3 AI engine orchestrates multiple large language models to provide robust, natural conversations with ultra-low latency (<750ms response times). We offer 35+ HD voices, live transcripts, call recordings, sentiment analysis, and a virtual playground for testing scenarios before deployment.

Question 11

What kind of support does echowin offer?

Accepted Answer

echowin provides around-the-clock support with our global team. Our management portal offers real-time analytics dashboards, call recordings and transcripts, performance metrics, and detailed reporting. We also offer managed services and white-glove enterprise solutions.

Question 12

How can I get started with echowin?

Accepted Answer

Getting started is easy. Sign up for our Free Sandbox plan with $5 in credits — no credit card required. Build and test your AI agent with real phone calls, then upgrade to a paid plan when you're ready to deploy. Our team supports you every step of the way.

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Frequently Asked Questions

What is echowin?

How does echowin benefit my business?

How did echowin start?

What makes echowin different?

What are the core features of echowin?

What industries can benefit from echowin?

How easy is it to set up echowin for my business?

What are the pricing plans for echowin?

Does echowin have integrations with business apps?

How does echowin ensure the quality of AI interactions?

What kind of support does echowin offer?

How can I get started with echowin?