AI Service Advisor ThatNever Misses a Call
Answer 100% of calls while your service advisors focus on the bay. AI handles FAQs, books appointments, routes high-value calls, and works 24/7. Multi-location support for chains. Stop losing 20-30% of calls to voicemail.
"We're seeing higher conversion rates on tire quotes compared to our website leads. This has revolutionized our customer experience and boosted both sales and efficiency across all our locations."
Missed Calls Cost Auto Shops Thousands Monthly
The auto industry averages 20-30% unanswered calls. Your marketing drives calls that go to voicemail. Service advisors can't juggle phones and customers. You're losing appointments every day.
Missing 20-30% of Calls
Auto industry averages 20-30% unanswered calls. Every missed call is a lost service appointment, tire quote, or repair job going to a competitor.
Service Advisors Juggling Too Much
Your advisors handle phones, front desk, and in-person customers simultaneously. They can't give anyone proper attention. Quality suffers everywhere.
Repetitive FAQs Waste Time
Hours, pricing, 'do I need an appointment?', directions—same questions drain advisor time. They should focus on the bay, not answering basic questions.
Customers on Hold Hang Up
When bays are busy, calls go on hold. Customers hang up and don't call back. You lose appointments because advisors were helping someone else.
After-Hours Calls Go to Voicemail
Evenings and weekends see no coverage. Customers with urgent needs call competitors who answer 24/7. You're closed when they need you.
Inconsistent Experience Across Locations
For multi-location shops, call quality varies by location and who answers. No centralized view of missed calls or opportunities across your network.
What if you could answer every call perfectly—while advisors focus on customers in the bay?
AI Service Advisor for Busy Auto Shops
Our managed AI phone system handles routine calls, books appointments, and routes complex questions to your team. Proven with Jiffy Lube: Revolutionized customer experience with 5X increase in appointment requests, higher tire quote conversion than website leads, ~7 hours saved per week per location.
Results
- 5X increase in customer appointment requests
- ~7 hours saved per week per location
- Higher conversion on tire quotes vs website
- Detailed explanations praised by customers
What Customers Love
- AI explained why speedometer repair wasn't offered
- Level of detail customers praised
- Consistent experience across all locations
- No changes to existing phone setup needed
"The AI explained why a speedometer repair wasn't offered—a level of detail customers praised. We're seeing higher conversion rates on tire quotes compared to our website leads. This has revolutionized how we handle customer experience and boosted both sales and efficiency across all our locations."
Answer FAQs
Hours, location, basic pricing, services, walk-in policy
Book Appointments
Check availability, confirm location, schedule service
Route to Advisors
Transfer tire quotes, major repairs, complex questions
24/7 Coverage
Nights, weekends, holidays—always available
Complete Auto Service Phone System
Everything auto repair shops need to handle calls professionally across single or multiple locations.
FAQ Deflection
Handles hours, location, pricing, services, walk-in policy automatically. Frees service advisors from repetitive questions.
Appointment Booking
Checks availability, confirms location and time, captures vehicle details, sends SMS confirmations. Integrates with scheduling tools.
Multi-Location Intelligence
Detects correct shop by caller preference or zip code. Uses location-specific hours and capacity. Consistent experience across network.
Smart Call Routing
Routes tire quotes, major repairs, and complex questions to service advisors. Handles what it can, transfers what requires expertise.
After-Hours Coverage
24/7 answering for evenings, weekends, and holidays. Customers don't hit voicemail—they get helped or book appointments.
Peak-Time Overflow
When bays are slammed and advisors are busy, AI handles overflow calls. No hold times, no missed opportunities.
Call Analytics
Track answer rates, appointment conversions, FAQ categories, and location-level performance. See missed opportunities.
Service Education
Explains service types (synthetic vs conventional, tire rotations). Mentions relevant upsells based on your rules.
Capture More Appointments, Save on Staffing
Jiffy Lube saw 5X more appointment requests and saved ~7 hours per week per location. Stop losing 20-30% of calls to voicemail.
Multi-Location ROI Example (Jiffy Lube Franchisee)
Jiffy Lube Success Story
Jiffy Lube Franchisee Success"The AI explained why a speedometer repair wasn't offered—a level of detail customers praised. We're seeing higher conversion rates on tire quotes compared to our website leads. This has completely revolutionized our customer experience and boosted both our sales and operational efficiency across all our locations."
Auto Shop Questions Answered
Common questions from auto service and repair businesses. Ready to discuss your multi-location needs?
Will this reduce missed calls and abandoned callers?
Can it answer common questions so staff can focus on in-person guests?
Can it book or request appointments reliably?
Will it route high-value calls to the right person?
Will customers feel like they're talking to a real service advisor?
Does it work after-hours and weekends?
Does it work for multi-location auto service businesses?
Can we see call logs, completion rates, and outcomes?
How fast can we roll this out across locations?
What's the ROI vs call centers or extra front-desk staff?
Stop Missing Calls & Appointments
Join Jiffy Lube and other auto service leaders answering 100% of calls with AI. Turn routine questions into appointments, not voicemail.
Trusted by Jiffy Lube and 150+ auto service businesses.