“How come it’s 3 o’clock already?” 😲 And it’s Thursday, which means you only have a day left to wrap up the most critical task for the week. It's not that you didn't start on it early enough or procrastinated, but the progress bar hasn't ticked. Throughout the week, you may have tackled multiple smaller tasks, but they shouldn't consume the majority of your week that you allocated for this one critical task. Something isn't adding up!
We are constantly surrounded by countless distractions, making it challenging to find uninterrupted time. If you're someone who juggles multiple tasks, it's almost impossible to free yourself up for just a single focus.
Every morning, we gather our resources, fire up our laptops, and spend a significant chunk of time getting into the rhythm of our work.
“Bing!
Ring Ring!
Buzz!
Nudge!
These frequencies are designed to grab our attention. Notifications are so ubiquitous that several have already interrupted me before I could even complete a paragraph. I've ignored some, while others have caught my attention. I'm glad I've addressed a few of them, but I've also missed some crucial ones.
We've all experienced what happens next. Minutes of dopamine induced scrolling, frustrations about telemarketers or bots, or even finding ourselves facing new customer issues or tasks that demand priority over everything else. We snap back into reality, trying to refocus and reclaim the flow of our critical project, only to realize that we've lost the context and flow. Throughout the day, this cycle repeats more often than we think.
Let's start by examining the time, energy, and effort we spend just to get back to the stage where we can make progress. While writing this blog post, I start by quickly reviewing what I've written so far and the outline I jotted down. I reread the last paragraph and rethink the purpose and messaging of the article. If I'm lucky, it takes about five minutes to get in sync with the article and start making progress. However, distractions often appear during this process. While I try to ignore some of the notifications, others may require immediate attention. In either case, if I step away from my draft for more than a few minutes and momentarily switch my context with something else, it becomes increasingly difficult to regain the flow. The longer I'm away, the harder it is to get back into the groove of the article. This means that I have to spend an additional five to ten minutes each time to "pre-load" the context again. These repeated interruptions quickly add up in terms of time, effort, and energy.
Now, let's imagine a solo law practitioner who is focused on preparing a critical case for a client. Before she can make visible progress, she needs to invest significant time and energy in establishing the overall context, including references and relevant regulations. A phone call right when she starts making progress could be incredibly costly. It disrupts the context and flow as she speaks to another client about their case status or to a new client with a different problem. It may take her longer than ten minutes to refocus on the case she was working on. A few of these distractions per day can be detrimental to her productivity.
Now, let's consider a collaborative team setting where progress is made collectively. Any form of distraction that takes a team member away can have a significant impact on the collective progress and speed of the team.
Now that we've zoomed in on distractions and how they affect our productivity, we can agree that the loss in productivity from distractions is not linear to the duration of the distraction. It's even more significant due to the time, energy, and effort required to reestablish the context and flow. One could argue that this effect may even be exponential, considering the mental fatigue experienced from spending hours trying to regain focus every time a distraction occurs.
This concept is closely related to the fundamental physical concept of friction. Imagine pushing a heavy box across a long hallway. As you gradually increase the initial force, it overcomes the friction between the box and the floor, allowing it to slide. Once it's in motion, you can apply relatively less force to keep it moving. But if you stop, you'll need to apply another jolt of force to set it in motion again. So, the more stops and interruptions there are, the more force one time jolts are needed to regain momentum. This jolt of force is equivalent to the time, effort and energy used to re-established the context after you get interrupted by a distraction. Additionally, we've all experienced that the bigger the box, the more initial force it requires to get it moving. Similarly, while we can quickly get back to completing a social media post, it takes a little longer for a blog post and a significantly longer time for a complex legal case.
By understanding the true cost of distractions and context switching, we can begin to appreciate the importance of managing these factors to enhance our productivity. Next, we will explore various ways to tackle distractions, context switching, and improve overall productivity.
Start by recognizing your daily routines, habits, and the factors that hinder your productivity. If a notification takes you away from a critical task for several minutes and it repeats throughout the day to the extent that you constantly find yourself asking “how come it’s 3 o’clock already?”, you need to be aware of the whole phenomenon.
Identify and eliminate the obvious culprits that keep you away from critical tasks. Whether it's getting caught up in comment sections of youtube reaction video or being sidetracked by social media notifications, address these distractions during your dedicated work sessions.
Distraction is a relative concept. While a notification that breaks your concentration is a distraction for the task, it could be a critical notification that you can’t afford to miss. It's not always possible to completely disconnect from the world, especially for busy individuals. Prioritize what distractions are necessary and what can be minimized. Adjust your notification settings to strike a balance between staying informed and avoiding unnecessary interruptions.
Take advantage of tools designed to block distractions and enhance focus.
Freedom.to helps you block distractions across multiple devices
Getcoldturkey.com is a customizable blocking application
Selfcontrolapp.com, a powerful timer that helps you block distractions
Heyfocus.com that provides pomodoro combined with distraction blocking
echo.win, a customer service automation platform allows business owners and staff to prioritize customer inquiries & requests and manage what gets to distract them
These tools can help you stay on track and minimize the influence of distractions.
Establish a specific area that serves as your productive haven. Set up a workspace that promotes focus, whether it's a comfortable desk, ergonomic chair, or suitable lighting. Designing a dedicated workspace can reduce external disturbances and increase productivity.
Set clear work hours for yourself and stick to them as much as possible. Developing a daily routine helps condition your mind to focus during specific hours, minimizing distractions and maximizing productivity.
Incorporate mindfulness and meditation into your routine to improve focus and reduce the impact of distractions. Take short breaks to practice deep breathing or mindfulness exercises, allowing yourself to recharge and maintain a clear and focused state of mind.
Break down larger tasks into smaller, manageable goals and set realistic deadlines for each. By setting achievable targets and establishing timelines, you can stay motivated, minimize distractions, and make consistent progress towards your objectives.
Managing distractions and improving productivity is an ongoing process. We need to regularly assess and adjust our strategies to ensure they align with our needs and continuously improve the productivity levels. However, everything starts from recognizing the often overlooked price of distraction.
As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.