We’re excited to announce a brand new way to connect with your customers: you can now link your AI agent directly to your WhatsApp Business account!
Until now, your AI agent could only answer phone calls or website chats. With this new WhatsApp channel, your agent can seamlessly handle conversations on one of the world’s most popular messaging platforms.
Here’s a step-by-step guide on how to get started:
WhatsApp is where your customers already are. By connecting your AI agent to WhatsApp Business, you can:
Note: If you'd like more information on getting started with echowin, please follow our quick start guide.
1. Go to the WhatsApp Channel in Your Portal
2. Start the Connection Process
Tip: You’ll need your Facebook and WhatsApp Business account credentials handy.
3. Authorize and Complete Setup
4. See Your Connected Accounts
Once connected, your AI agent will be able to:
Start connecting with your customers on WhatsApp today. Your AI agent is ready!
If you run into any issues or have questions, our support team is here to help. Just reach out to our support team.
This integration is secure and uses WhatsApp’s official APIs. Your data and conversations remain private and protected.
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Train like a human employee
Connect websites, docs, and FAQs
Validate before deployment
Deploy across platforms
Instruct, train, test and deploy your AI Receptionist to phone, chat and more in record time without compromising on capabilities and scalability.
Skip the AI complexity. Train your AI receptionist in plain English like a human employee. It automatically learns from your website, documents, and FAQ.
Real-time emotion tracking
Automated scheduling
Voice transcription & playback
AI-generated insights
Connect with 8000+ apps through Zapier or webhook integration. Your AI receptionist seamlessly integrates with your existing tools.
See your AI receptionist in action with live monitoring, recordings, call summaries, sentiment analysis and more. Make intelligent informed decisions with data you can trust.
No two businesses are the same. That's why we've built a platform that allows you to customize it to fit your business needs, instead of the other way around.
Get everything in one platform - from phone numbers to training and analytics. Launch your AI receptionist in minutes with our easy process.
Get a complete business operating system with built-in CRM, analytics, integrations, and more that integrates directly with your AI receptionist.
Connect to 7000+ tools via Zapier, webhooks and APIs. Easily automate workflows just by typing instructions and enable your agent to take actions during conversations.
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