ech
win

Introducing The New AI Wizard - Create Powerful Voice AI Agents In Record Time

Kaushal
Kaushal Subedi

June 2 2024

Engineering

When we started echowin, we set out to create the most powerful and modular call answering system the SMB market has ever seen. As a platform, echowin offers a lot of features and capabilities that make it one of a kind in the market. We noticed that the features and capabilities we have are like raw ingredients required for cooking, and you were the chefs cooking with the ingredients. We have decided to make everyone's life a bit easier. I am happy to introduce our new AI-powered Wizard that will help you set up your AI agent in record time, almost acting like a digital chef that can cook fully finished recipes for you.

The first part of the wizard understands what your business does and what kind of calls you're looking to automate based on the information you provide. This, along with any webpage URLs you provide, helps the AI agent fully understand your use case and provide correct recommendations through the rest of the steps.

Wizard Step 1

The second part of the wizard recommends frequently asked questions that your callers are most likely to ask you on the phone. This is ranked from the most frequently asked to the least. Once you answer these questions, your agent will be able to provide your callers with the most relevant information.

Wizard Questions

In the next step, we work on automating your workflows for your specific needs. The AI agent intelligently suggests top workflows like transferring calls, sending scheduling links, etc., based on its understanding of your business. Once you select the relevant workflows, you will be guided through setting them up per your needs with the help of our AI solutions developer, Cubie.

Wizard Scenarios

Once you finish setting up all the workflows, all that is left is the fun part. On the last screen, you will see your suggested greeting generated by AI to engage your callers as soon as the phone call is picked up. You will also see a suggested instruction prompt that you can use to tell the agent to behave in certain ways. Once you confirm these and pick a voice, your agent is ready to go.

Wizard Finished

We recommend going back to your scenarios and testing everything before deploying the agent to your callers. We see this new wizard as a key step in our mission to make generative AI available to businesses of all sizes, as it lets anyone build powerful AI call automations without the need for technical expertise. This is just the beginning, and we will keep working on adding more intelligence to the process to make it even easier than it already is. Please reach out to us with any feedback or comments, and enjoy building.

Kaushal
Kaushal Subedi
CEO / Co-Founder
I like tech, motorcycles and nature, and a few other things.
Author
Easy Setup
1

Instructions

Train like a human employee

2

Knowledge

Connect websites, docs, and FAQs

3

Testing

Validate before deployment

4

Channels

Deploy across platforms

Phone
Chat
Discord
Setup ProgressReady to Deploy

Built For
Rapid Deployment

Instruct, train, test and deploy AI agents to phone, chat and more in record time without compromising on capabilities and scalability. Built for tinkerers, solution developers, agencies, IT Teams, entrepreneurs and builders.

Simplified
Training Interface

Skip the AI complexity. Train your agent in plain English like a human employee. It automatically learns from your website, documents, and FAQ.

Training Editor
Instructions
Auto-saving...
Docs
Website
FAQ
Knowledge Base
3 sources
Advanced Features

Sentiment Analysis

Real-time emotion tracking

Positive
Neutral
Negative

Smart Calendar

Automated scheduling

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Meeting with Client2:30 PM

Call Recording

Voice transcription & playback

Recording
2:15 / 3:00

Call Summary

AI-generated insights

Key Points3 items

Integrate With
Your Ecosystem

Connect with 8000+ apps through Zapier or webhooks for Make.com, n8n, or custom backend. Your AI agent seamlessly integrates with your existing tools. Build powerful automations across phone, web, and Discord channels.

Visibility
Around The Clock

Get full visibility into the operations of your AI Agents with live transcriptions, recordings, call summaries, sentiment analysis and more. Make intelligent informed decisions with data you can trust.

Live Monitoring
4 Active Calls
Support Call
2m 14s
Sales Inquiry
5m 32s
Scheduling
1m 45s

Automate Workflows

No two businesses are the same. That's why we've built a platform that allows you to customize it to fit your business needs, instead of the other way around.

All In One

Get everything in one platform - from phone numbers to training and analytics. Launch your AI solution in minutes with our easy process.

Not Just AI Agents

Forget paying thousands of dollars for a CRM. We've built one right into the platform with custom fields, kanban boards, and more that integrates directly with your AI agents.

Powerful Integrations

Connect to 7000+ tools via Zapier, webhooks and APIs. Easily automate workflows just by typing instructions and enable your agent to take actions during conversations.

No credit card required

Technology Partners

Built on industry-leading infrastructure and AI technology

OpenAI
Google Cloud
Microsoft
Cloudflare
Telnyx
Deepgram

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