echowin Documentation
Everything you need to build, train, and deploy AI agents for phone, chat, and every channel your customers use.
All guides have been migrated!
All guides have been successfully migrated to our new documentation system. You can find them organized and updated with the latest features and best practices.
Quick Start Guide
Follow our comprehensive step-by-step guide to create and deploy your first AI agent. Learn how to train, test, and launch your agent to handle real conversations.
Getting Started
Crafting Instructions
Learn how to write effective instructions that guide your AI agent's behavior
Tool Usage
Master the tools available to enhance your agent's capabilities
Language Support
Build multilingual agents that speak your customers' language
Agent Awareness
Configure your agent's knowledge about itself and your business
Knowledgebase
Build a comprehensive knowledge base for accurate responses
Implementation Guides
Call Routing
Set up intelligent call routing to direct customers to the right department
Call Screening
Filter unwanted calls and prioritize important conversations
Customer Service
Build AI voice agents that deliver exceptional customer support
Migration Guide
Seamlessly migrate from other platforms to echowin
Available Tools
Additional Resources
Need Help?
Our support team is here to help you succeed with echowin