AI Security OperationsCenter, 24/7
Never miss incident calls. AI-powered Tier-1 dispatch intake for multi-region security operations. Automatic incident logging, multi-property routing, guard call-off handling, full audit trails. Reduce supervisor workload while ensuring SLA compliance.
Missed Incidents & Manual Processes Risk Your SLAs
Manual dispatch intake, supervisor overload, and poor visibility create operational chaos. One missed incident can cost a client contract.
Missed Incident Calls = SLA Failures
Every missed dispatch call risks SLA violations and client complaints. Answering services collect poor information. You need reliable 24/7 intake.
Slow & Inconsistent Dispatch Intake
Manual intake varies by who's on duty. Information gaps delay dispatch. Scattered records make it hard to track incidents and prove SLA compliance.
Regional Misrouting of Incidents
Multi-region operations suffer from incidents routed to wrong teams or properties. Poor address validation causes dispatch delays and confusion.
Supervisor Overload from Escalations
Supervisors handle constant escalations, guard call-offs, and operational issues. Burnout is high. They need to focus on actual security issues, not routine calls.
Guard Call-Offs & Attendance Manual
Call-offs, late arrivals, and shift issues handled manually. Supervisors waste time on attendance logistics instead of security operations.
No Real-Time Visibility
Leadership can't see incident volume, dispatch status, or regional performance in real-time. Flying blind makes optimization and client reporting impossible.
What if you had zero missed incidents and full visibility across all regions?
AI Security Operations Center for Enterprise Scale
Our managed AI SOC handles Tier-1 dispatch intake, guard operations, and recruiting calls 24/7. Multi-region routing, full audit trails, supervisor escalation intelligence. Run enterprise-grade security operations without enterprise headcount.
Tier-1 Dispatch
Incident intake 24/7: noise, trespass, alarms, breaches
Multi-Region Routing
Routes by address, region, property—prevents misroutes
Guard Operations
Call-offs, late arrivals, on-shift issues
HR Recruiting
Guard applicant calls, availability collection
Enterprise Security Operations Platform
Everything multi-region security companies need for automated dispatch, guard operations, and compliance.
Structured Incident Capture
Captures incident type, address, caller info, and details consistently every time. All incidents logged with timestamps.
Multi-Property Routing
Routes incidents to correct region and property teams. Validates addresses to prevent misrouted dispatches.
Supervisor Escalation Logic
Only escalates when truly needed. Routes to the correct on-duty supervisor based on region and incident type.
Guard Attendance System
Handles call-offs, late arrivals, and on-shift issues. Routes to appropriate supervisor automatically.
HR Recruiting Intake
Takes guard applicant calls, collects availability and shift preferences, sends complete records to HR team.
Full Audit Trail
Every call, incident, and dispatch logged with chain-of-custody. Proves SLA compliance for client reporting and legal defense.
Bilingual Support
English and Spanish support for guards, callers, and incident reporting. Seamless language switching.
Real-Time Visibility
Dashboard shows incident volume, dispatch status, regional performance, and supervisor escalations in real-time.
Reduce Workload, Maintain SLAs
Automate Tier-1 intake, reduce supervisor burnout, and ensure every incident is logged and tracked for compliance.
Annual Cost Comparison
Security Company Questions Answered
Common questions from multi-region security operations. Ready to discuss your dispatch automation needs?
Can this reliably run as our Tier-1 dispatch intake 24/7?
Will this reduce missed incidents and delayed dispatch?
Can it route across multiple regions and properties correctly?
How does it confirm and track dispatch requests?
Will we get visibility into all calls, incidents, and actions?
Can it handle guard call-offs and internal ops issues?
Can it support HR recruiting intake?
Does it integrate with our CRM, dispatch, and HR tools?
Will supervisors lose control?
What if the AI routes something incorrectly?
Will clients trust AI handling dispatch?
What if call volume spikes suddenly?
Never Miss Another Incident
Deploy AI Tier-1 security dispatch that handles every call, logs every incident, and ensures SLA compliance across all regions.
Trusted by 80+ security companies for enterprise dispatch automation.