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Always-On Customer Support

Delight your customers with instant, intelligent assistance - anytime, anywhere.

24/7 Availability
Instant Responses
Multilingual Support
AI Virtual Agent
Before
After

Revolutionize Your Customer Support

Say goodbye to support tickets piling up overnight. Our AI-powered solution ensures your customers always have a helping hand, no matter the time or day.

🕰️

Always Available

Round-the-clock support, even on holidays.

🌍

Multilingual Mastery

Communicate in over 30 languages effortlessly.

⚡

Lightning-Fast Responses

Instant answers to common queries.

🔀

Seamless Escalation

Smart transfers to human agents when needed.

AI

24/7 Availability

Always on

AI vs. Traditional Customer Support

🌟Availability

echowin AI Support

24/7, 365 days ⏰

Traditional Support

Limited hours ⏳

⏱️Response Time

echowin AI Support

Instant replies ⚡

Traditional Support

Long wait times 🐌

📈Scalability

echowin AI Support

Unlimited capacity 🚀

Traditional Support

Limited by staff 👥

🌐Language Support

echowin AI Support

30+ languages 🌍

Traditional Support

Few languages 🗣️

Empowering Support Across Industries

From e-commerce to healthcare, our AI support adapts to your unique needs.

Law Firms
Auto Repair
Retail Businesses
eCommerce
Digital Media Agencies
Internet Service Providers
Real Estate
Other Industries

How can echowin help you?

Let us know your business type for personalized insights on how we can assist you.

AI-Powered

Voices of Success

We've seen a 5X increase in customer appointments with AI-powered phone agents.

Jiffy Lube

Sean Porcher

Jiffy Lube, Central California, USA

echowin has revolutionized our parking company. Our AI assistant, Terry, now handles inquiries, freeing up our admin staff for critical tasks.

Tylar Miller

Shoreline Parking, Myrtle Beach, SC

Video Testimonial from echowin Customer video testimonial

echowin is transforming how Swift-Net.ca engages with technology, making it more intuitive and accessible for our valued customers.

Swift-Net.ca (ISP)

Darren Elder

Swift-Net.ca (ISP), Alberta & Saskatchewan

Video Testimonial from echowin Customer video testimonial

As a law firm owner, it is difficult to manage the volume of calls we receive daily. echowin provides fast and personal responses to each of our clients. This maintains a healthy attorney client relationship. At the same time, it increases our efficiency when dealing with important calls.

Elliott Lipinsky

Law Offices Of Elliott Owen Lipinsky, Selma and Montgomery, Alabama

Compare Plans and Select the Best Fit

sandbox

$0/month
Free forever
* No credit card required

starter

$50$42*/month
Save $96 annually
*billed annually
Most Popular

pro

$250$209*/month
Save $492 annually
*billed annually

ultra

$500$417*/month
Save $996 annually
*billed annually
Monthly Credits
500 credits
Can be used as either:
25 voice minutes
~165+ chat responses
2000 credits
Can be used as either:
100 voice minutes
~650+ chat responses
20,000 credits
Can be used as either:
1000 voice minutes
~ 6,650+ chat responses
50,000 credits
Can be used as either:
2500 voice minutes
~ 16,650+ chat responses
Additional Minutes
20 credits/min
20 credits/min
20 credits/min
20 credits/min
Whiteglove Onboarding
$
$1000
$1000Free
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

 
 
 
 
Low Latency Engine
Multi-Language Support
30+
30+
30+
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

 
 
 
 
Phone Number
Not included
1 included ( or )
1 included ( or )
1 included ( or )
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

 
 
 
 
Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

 
 
 
 
AI Agents
1
1
5
20
Workflows
Unlimited
Unlimited
Unlimited
Unlimited
Team Members
5
10
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

 
 
 
 
Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

 
 
 
 
Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

 
 
 
 
Support Level
Regular
Regular
Regular
Priority

sandbox

$0/month
Free forever
* No credit card required
Monthly Credits
500 credits
Can be used as either:
25 voice minutes
~165+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone NumberNot included
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
1
Workflows
Unlimited
Team Members
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular

starter

$50$42*/month
Save $96 annually
*billed annually
Monthly Credits
2000 credits
Can be used as either:
100 voice minutes
~650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
1
Workflows
Unlimited
Team Members
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular
Most Popular

pro

$250$209*/month
Save $492 annually
*billed annually
Monthly Credits
20,000 credits
Can be used as either:
1000 voice minutes
~ 6,650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
5
Workflows
Unlimited
Team Members
5
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelRegular

ultra

$500$417*/month
Save $996 annually
*billed annually
Monthly Credits
50,000 credits
Can be used as either:
2500 voice minutes
~ 16,650+ chat responses
Additional Minutes
20 credits/min
Whiteglove Onboarding
$1000Free
Agentic AI
Multi-Platform Integration
Dhyan Knowledge Engine

AI Engine & Capabilities

Low Latency Engine
Multi-Language Support
30+
Tool Integration
Outbound Campaigns

Call Handling & Features

Phone Number1 included /
Call Recording
Live Transcript
Transfer Transcript
Parallel Calls
Send SMS To Caller
Smart Transfers
Post-Call Actions

Analytics & Insights

Call Summaries
Sentiment Analysis
Call Scoring
Call Logs
Emailed Insights
Actionable Insights (Beta)

Training & Management

AI Agents
20
Workflows
Unlimited
Team Members
10
Document-Based Learning
Knowledge Integration
Training Suggestions

Customer Management

Built-in CRM
Contact Management
Customer Stage Tracking
Kanban Board
CRM Custom Fields
Magic Contacts

Integrations

Google Calendar Integration
Website Chatbot
Discord Bot
Zapier Integration
API Access
Webhook Integration

Support

Support LevelPriority

Additional credits available for purchase. $1 = 100 Credits. Autopay and usage alerts are available in the portal. You will receive 10 credits back per minute for the duration of transferred portion of a call when applicable.

*

The free Sandbox Plan includes 500 initial credits for testing and development. Deployment capabilities require an upgrade.Start for free

Frequently Asked Questions

How quickly can I set up AI-powered customer support?

Can the AI handle complex customer inquiries?

How does the AI maintain consistency in responses?

Is the AI support available on multiple channels?

How secure is the AI-powered customer support?

Ready to Transform Your Customer Support?

Join the AI revolution and give your customers the 24/7 attention they deserve.

🚀

Quick Setup

Be up and running in minutes, not weeks.

💰

Cost-Effective

😊

Happy Customers

Start Your Free Trial Today

Experience the power of AI-driven customer support risk-free.

No credit card required. 14-day free trial.

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• Built and refined in Boulder, Austin and Kathmandu.