AI Workforce forEnergy Companies
End-to-end managed AI workforce for energy providers. Automate 90%+ of collections calls while maintaining 60-70% success rates. Deploy from simple documentation in weeks. Real-time rate accuracy, FCC compliance, full audit trails. Proven: Budget Power saved 40 hrs/week, 88% SMS payment completion.
"The ability to create and deploy new campaigns and solutions in a matter of minutes is incredible. Almost 88% of customers who received the payment link via text completed the payment."
Manual Collections & Compliance Drain Resources
Rising delinquency, FCC scrutiny, and manual call processes are costing energy companies millions in wasted labor and compliance risk.
Outbound Collections 100% Human-Handled
Entire FTEs consumed by manual collection calls (40+ hrs/week per workflow). No scalable outbound capability—just letters and emails that customers ignore. Labor intensive and can't scale.
Minimal Visibility into KPIs
Legacy solutions offer no real-time visibility into call outcomes, collection rates, or performance metrics. This leads to 'surprises when things are not going as anticipated.'
Ineffective Missed Call Strategy
Generic voicemails are 'not the most effective option in this day and time.' Customers don't return voicemails, causing missed collection opportunities.
Language Gaps Close Revenue
Spanish-speaking customers can't be served when bilingual personnel are unavailable. Language barrier gaps cause missed collections and poor customer experience.
FCC Compliance & Audit Risk
Manual record-keeping for delinquent calls is error-prone. Risk of 'rogue rate' quoting by agents or vendors. One FCC violation can cost millions in fines.
High Call Center Costs
In-house collections teams cost $50K-$70K per FTE annually. Outsourced call centers add overhead without solving visibility or compliance issues.
What if you could automate 90%+ of collections while maintaining compliance?
Enterprise-Grade AI Workforce for Regulated Energy
Our managed solution handles end-to-end development, training, deployment, monitoring, and maintenance. We build FCC-compliant AI agents using your simple documentation. Proven with Budget Power: Prototype in days, full deployment in weeks. 90%+ automation, 40 hrs/week saved, 88% SMS payment completion.
AI Collections Agent
Automate delinquent account calls with FCC compliance
- Over 90% calls handled without human intervention
- 88% SMS payment link completion rate
- Hyper-personalization from Excel data
- Dynamic voicemail & text messaging
- Real-time human transfer capability
AI Customer Service
Handle billing questions, plan explanations, rate lookups
- Real-time rate API integration
- Billing system lookup
- 32+ languages (Spanish, etc.)
- After-hours coverage
AI Sales & Marketing
Follow up on leads and generate sales opportunities
- Follow up on missed/unconverted leads
- Make customers aware of new solutions
- Direct-to-sales routing for hot leads
- Reduce churn with proactive outreach
Budget Power - Texas Retail Energy Provider
Measured Results
- Over 90% of completed calls handled without human intervention
- 40 hours/week saved — entire FTE workload automated
- 60-70% collection success rate maintained (comparable to human)
- 10% improvement in collection-to-call volume metric (60-70% to 80% last month)
- 88% payment completion via SMS payment links
Implementation & Features
- Pilot prototype in days, full solution in weeks
- Hyper-personalized using Excel sheet uploads (name, amount, premise)
- Dynamic text messages to missed calls (more effective than voicemail)
- Spanish language support closes service gaps seamlessly
- New campaigns deploy in minutes from updated spreadsheets
Scaling Beyond Collections
After collections success, Budget Power is deploying AI for sales and marketing: "The next step will be deploying this on a sales side... use the echowin solution for not only our AR and delinquency calls but also from a sales perspective." — Tanveer Sayani, VP of Operations
"The ability to create and deploy new campaigns and solutions in a matter of minutes. As our business needs change, we can deploy a new sort of collection mentality." — The agent generates highly customized interactions by pulling individual account data from a single daily spreadsheet upload.
Enterprise-Grade Capabilities
Built for regulated energy providers with compliance, security, and integration requirements.
FCC-Compliant Outbound
Opt-in/consent requirements respected, clear calling windows, retry rules, and fully logged attempts and outcomes.
Real-Time Rate Integration
Direct integration with CRM, billing, Smart Grid, and rate databases via API. Prevents 'rogue rate' quoting.
Full Audit Trail
Every call logged with transcripts, recordings, time stamps, and outcomes. Audit-ready compliance documentation.
Enterprise Security
Role-based access controls, encryption at rest and in transit. Passes IT security reviews.
32+ Languages
Serve Spanish-speaking customers and other language groups. Close language gaps seamlessly.
Multi-State Compliance
Support different compliance policies across states. Configure rules per jurisdiction automatically.
Real-Time KPI Dashboard
Track automation %, collection rates, call outcomes, transcripts, sentiment, and performance in real-time.
Human Escalation
AI knows when to escalate complex cases to human agents. Seamless transfer with full context provided.
SMS Payment Links
Automated payment link delivery via SMS with 88% completion rate. Integrated with your payment processor.
Dedicated Account Management
Enterprise account team, priority support, and regular optimization reviews included.
Deploy in Weeks, Not Months
Budget Power: Prototype in days, full deployment in weeks. Our managed service team handles development, training, deployment, monitoring, and maintenance—minimizing lift on your internal teams.
Simple Documentation & Discovery
DaysYou provide a simple document outlining your needs. We interview your team about workflows, compliance requirements, and data sources. Budget Power: 'Simple document we had created for them made the development process a lot smoother and easier.'
Rapid Prototype & Build
1-2 weeksWe create an early pilot prototype in days, then build the complete solution. Integrate with your data sources (Excel uploads, CRM, billing). Budget Power: 'Pilot prototype in a matter of days.'
Deploy & Scale
Weeks totalFull deployment in weeks. Monitor performance, refine based on real results. Deploy new campaigns in minutes from updated spreadsheets. Budget Power: 'Complete solution within a matter of weeks.'
Save 1 FTE Per Workflow, Maintain Performance
Budget Power eliminated an entire 40-hour/week FTE while automating over 90% of completed collection calls. Collection success rate remained at 60-70% (matching human baseline), with the collection-to-call volume metric improving from 60-70% to 80% last month.
Annual Cost Comparison (Per FTE)
Budget Power Case Study
Energy Company Success Story"We couldn't have been happier with this deployment process. The ability to create and deploy new campaigns and solutions in a matter of minutes is incredible. Almost 88% of customers who received the payment link via text completed the payment. Customers are very happy to be getting a text message instead of just a phone call... now I know what the call was about."
Energy Company Questions Answered
Common questions from energy providers about AI automation, compliance, and deployment. Ready to discuss your specific needs?
Will this maintain compliance with FCC and state retail energy rules?
How do you ensure real-time rate accuracy?
What automation rate can we realistically expect?
Will AI hurt our collection performance?
How does echowin handle FCC rules for outbound calling?
What visibility will our operations and compliance teams get?
How does echowin integrate with our existing systems?
Does this support multilingual customers (e.g., Spanish)?
How long does it take to deploy a working solution?
Will this pass our IT security review?
Can this scale to thousands of calls daily?
How does pricing work for energy providers?
What happens when the AI is unsure? How does escalation work?
How effective are SMS payment links?
How do customers react to AI handling collections?
Do we keep control, or is it a black box?
Ready to Automate Collections & Service?
Join Budget Power in automating 90%+ of collection calls while maintaining 60-70% success rates. Deploy in weeks, not months. Save 40 hrs/week per FTE. Start with a pilot SOW for your first workflow.
Trusted by energy companies for FCC-compliant automation and collections success.