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How to Launch Your White Label AI Voice Agent Platform: The Complete Agency Guide

Reecha
Reecha Chaulagain

August 6 2025

Guides

How to Launch Your White Label AI Voice Agent Platform: The Complete Agency Guide

Build and Sell AI Voice Agents Under Your Brand Without Code 

 

Every business that receives phone calls needs an AI receptionist. Most can't build one themselves.

That's your opportunity.

With echowin's white label AI voice agent platform, you can offer branded AI phone services to your clients without writing a single line of code. 

  • Set your prices.

  • Keep your clients. 

  • Build recurring revenue.

Curious about how to do it in minutes? Below is a step-by-step tutorial on how you can launch your own AI Voice Platform without summoning an entire dev team.

6 Steps to Launch Your AI Voice Platform

Step 1: Set Up Your White-Labeled Portal

Everything starts inside your echowin dashboard.

  1. Go to the “Agency” tab and click Configure Portal

  2. Add your agency name (for e.g. Acme Corp)

  3. Connect a custom domain (or use a free unbranded one provided by echowin)

  4. Upload your logo, choose brand colors, and pick light or dark mode

Step 2: Build Your Landing Page and Client Intake Process

You’ll want a landing page where clients can learn about your AI phone services and request a demo or onboarding.

Use any tool you like: Wix, WordPress, Framer, or AI website builders like Lovable.

In our demo during the webinar, we created a simple landing page for restaurants offering “AI Voice Agents for Restaurant Success.” The call-to-action button was connected to a Google Form that asked for:

  • Name

  • Email

  • Type of business

  • Website URL

  • Description of call needs

Once submitted, you receive the intake info and are ready to create a sub-team in your agency portal.

Webinar recap 👇

Step 3: Create a Client Team and Launch Their Agent

Inside your agency portal:

  1. Go to the Sub Teams tab

  2. Click “Create Team” and add client info (e.g. XYZ Restaurant)

  3. Choose what access your client should have to the end user portal:

    • Can they edit the AI’s instructions?

    • Can they manage users?

    • Can they view analytics?

    • Can they create agents?

✨ Pro Tip: If you're selling a hands-off solution, you can retain full control and just give them access to visibility and call logs.

You can also preload a template agent: e.g. a restaurant receptionist agent: so they’re up and running instantly for your clients.

Step 4: Train the Agent: Automatically or Manually

Creating an agent in echowin is absurdly easy.

  1. Add a short description (e.g. “A restaurant receptionist that handles customer calls”)

  2. Paste the client’s website URL

  3. Hit “Create Agent”

echowin will:

  • Crawl the website for business info

  • Identify services, contact info, menus, FAQs

  • Auto-generate a base instruction set

  • Pre-train the agent using this context

You can customize further with:

  • Instructions: How the agent should respond (tone, scripts, etc.)

  • Knowledge Base: Add FAQs, documents, or even URLs of the websites

  • Tools & Integrations: Webhooks, Zapier, CRM sync, appointment scheduling

Step 5: Deploy the Agent: Phone, Chat, WhatsApp & More

Once trained, deploy the agent on your client’s channels:

✅ Phone Numbers

Search for brandable phone numbers using echowin’s AI-powered number engine. Assign the number with just a click. 

✅ Website Chatbot

Embed a floating widget on the website. Customize with brand color, messaging or chat prompts.

✅ WhatsApp Business

Perfect for clients with a primary customer base on WhatsApp: no extra setup required.

The same agent you built earlier for your clients works on WhatsApp or any other application with zero retraining.

✅ Discord

Great for community-based businesses or internal team use.

Step 6: Provide Visibility, Analytics & Ongoing Support

Clients get access to their own branded dashboard: complete with:

  • Call summaries

  • Sentiment analysis

  • Transcripts

  • Call recordings

  • Usage data

  • Agent performance insights

As an agency, you can add yourself as a Super Admin to any client team. That way, you can jump in to troubleshoot or assist without needing their login credentials constantly. 

You Don’t Need to Build the AI From Scratch: Just Productize It

The biggest opportunity in AI right now isn’t building new models. It’s building new services around them.

echowin gives you everything you need to launch your own branded AI phone service: instantly scalable, deeply valuable, and 100% under your name.

You bring the niche. The client relationships. The insight.

We’ll handle the rest.

 

If you need any further help feel free to contact our amazing support team at [email protected]. We are here to assist you! 💙

 

Reecha
Reecha Chaulagain
Marketing and Brand Manager
Author

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Easy Setup
1

Instructions

Train like a human employee

2

Knowledge

Connect websites, docs, and FAQs

3

Testing

Validate before deployment

4

Channels

Deploy across platforms

Setup ProgressReady to Deploy

Go Live
In Record Time

Instruct, train, test and deploy your AI Receptionist to phone, chat and more in record time without compromising on capabilities and scalability.

Simplified
Training Interface

Skip the AI complexity. Train your AI receptionist in plain English like a human employee. It automatically learns from your website, documents, and FAQ.

Training Editor
Instructions
Auto-saving...
Docs
Website
FAQ
Knowledge Base
3 sources
Advanced Features

Sentiment Analysis

Real-time emotion tracking

Positive
Neutral
Negative

Smart Calendar

Automated scheduling

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W
T
F
S
15
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Meeting with Client2:30 PM

Call Recording

Voice transcription & playback

Recording
2:15 / 3:00

Call Summary

AI-generated insights

Key Points3 items

Built For
Your Business

Connect with 8000+ apps through Zapier or webhook integration. Your AI receptionist seamlessly integrates with your existing tools.

Visibility
Around The Clock

See your AI receptionist in action with live monitoring, recordings, call summaries, sentiment analysis and more. Make intelligent informed decisions with data you can trust.

Live Monitoring
4 Active Calls
Support Call
2m 14s
Sales Inquiry
5m 32s
Scheduling
1m 45s

Automate Workflows

No two businesses are the same. That's why we've built a platform that allows you to customize it to fit your business needs, instead of the other way around.

All In One

Get everything in one platform - from phone numbers to training and analytics. Launch your AI receptionist in minutes with our easy process.

Not Just AI Receptionists

Get a complete business operating system with built-in CRM, analytics, integrations, and more that integrates directly with your AI receptionist.

Powerful Integrations

Connect to 7000+ tools via Zapier, webhooks and APIs. Easily automate workflows just by typing instructions and enable your agent to take actions during conversations.

No credit card required

Technology Partners

Built on industry-leading infrastructure and AI technology

OpenAI
Google Cloud
Microsoft
Cloudflare
Telnyx
Deepgram

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